Bernard Slowey
Senior Vice President, Digital Customer Success at Salesforce
Charlotte, North Carolina, United States
Summary
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Senior🎓
Top SchoolBernard Slowey is a seasoned customer success and digital support executive with 11 years in senior leadership roles at Salesforce, GitHub, and Microsoft, now serving as SVP of Digital Customer Success at Salesforce. He builds AI-powered, scalable support experiences and is currently leading Salesforce’s Customer Zero initiative to showcase enterprise-grade AI support using the company’s own products. Bernard has a track record of unifying community, self-help, engineering, and supportability functions to drive self-service and reduce cost-to-serve across global organizations. Previously he led Worldwide Windows Support for Microsoft across 132 countries and a 3,000+ engineer organization, combining operational rigor with product-integrated support innovations. Based in Charlotte, NC, he pairs a technical background in commercial software development with executive training from Wharton, and is known for translating complex enterprise programs into seamless customer experiences.
11 years of coding experience
13 years of employment as a software developer
Bachelor of Science - BS Commercial Software Development, Bachelor of Science - BS Commercial Software Development at South East Technological University
Github Skills (27)
git10
github-enterprise10
github10
visual-studio-extension10
patch9
syntax-highlighting9
backup9
subversion8
visual-studio8
asciidoc8
inbox8
notification7
gitlab6
macos6
windows6
Programming languages (5)
Github contributions (5)
bernars/internal-docs-demo
Mar 2017 - Oct 2020
Contributions:1 review, 2 PRs, 14 pushes in 3 years 7 months
bernars/extended-markdown-filter
Jan 2015 - Nov 2018
Contributions:14 pushes, 2 branches in 3 years 10 months
pipelinemarkdown-formattingadditionalformattingmarkdown
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