Summary
Beth Pappas is a strategic human capital leader with 11 years of experience driving workforce planning, retention, and organizational change across New York City agencies. As Chief Human Capital Officer at NYC Emergency Management she blends HR operations expertise—onboarding, payroll, benefits—with human-centered design to modernize systems and improve usability. Her background in project management for software implementations and CRM optimizations enables her to bridge technical and people functions, reducing silos and improving data-driven decision making. Beth pairs an MA in International Affairs focused on conflict, migration, and emergency response with hands-on experience in humanitarian and community organizations, informing a values-driven approach to policy and talent development. She has repeatedly led cross-agency process redesigns and succeeded at translating complex operational challenges into practical, auditable systems. Colleagues describe her as a clear communicator who brings both analytical rigor and a commitment to social justice to public-sector transformation.
11 years of coding experience
13 years of employment as a software developer
MA, International Affairs:, International Development and Security, 4.0 GPA, MA, International Affairs:, International Development and Security, 4.0 GPA at The New School
BA, Literature; Minor in Buiness, BA, Literature; Minor in Buiness at The University of Connecticut
English, French, Swedish