Summary
Bethany Thompson is a Senior Business Analyst in Chicago with five years of experience translating complex care coordination needs into actionable requirements for technical teams, currently focusing on Appeals and Grievances at Health Care Service Corporation. She blends creative problem-solving with strong communication—using Tableau, live demos, and polished presentations—to make data and processes accessible to stakeholders. Comfortable in agile environments, she authors epics and user stories in JIRA and mentors new hires to build collaborative, high-performing teams. With a background in data science and database analysis from Codeup and GDIT, she pairs analytical rigor with product-minded thinking to uncover insights hidden in large datasets. Colleagues describe her as someone who intentionally cultivates positive team culture through onboarding and sprint rituals, not just technical delivery.
5 years of coding experience
1 year of employment as a software developer
Bachelor of Science Business with a Project Management Certification, Bachelor of Science Business with a Project Management Certification at University of Phoenix
Certificate of Completion Data Science, Certificate of Completion Data Science at Codeup
Associate of Arts - AA General Studies, Associate of Arts - AA General Studies at Tyler Junior College