Bettirose Ngugi
Staff Inbound Product Manager - Public Sector Digital Services (Globalization)
Dublin, Ireland
Summary
👤
Senior🎓
Top SchoolBettirose Ngugi is a product leader with 11 years of experience building revenue-generating, user-centric SaaS and government solutions across Microsoft, ServiceNow, Oracle, and startups. She has a track record of scaling developer and finance platforms—growing Graph Explorer usage by 168% and delivering billing and collections automation that saved millions and accelerated cash flow. At ServiceNow she leads globalization for Public Sector CRM, moving beyond translation to culturally intelligent, regulatorily compliant citizen experiences powered by autonomous AI agents. Known for a founder’s mindset and high agency, she blends hands-on product delivery with cross-functional leadership and deep experience in monetization, developer experience, and ML-driven features. Outside product work she champions inclusion—mentoring global leaders, speaking on DEI, and serving on the board of First Tech Credit Union to advance financial inclusion in Ireland.
11 years of coding experience
3 years of employment as a software developer
High School High School/Secondary Diplomas and Certificates, High School High School/Secondary Diplomas and Certificates at Kabare Girls' High SchoolBsc. Computer Science Computer Programming Computer Networking Project Management, Bsc. Computer Science Computer Programming Computer Networking Project Management at Jomo Kenyatta University of Agriculture and Technology (JKUAT)Master of Science (MSc) Mobile Telecommunication & Innovation, Master of Science (MSc) Mobile Telecommunication & Innovation at Strathmore UniversityDiploma Coaching and Mentoring, Diploma Coaching and Mentoring at Kingstown CollegeProfessional Diploma in Digital Product Management Product Management, Professional Diploma in Digital Product Management Product Management at UCD Professional Academy
English, Swahili
Github Skills (23)
tooling10
react-redux10
redux10
devtools10
microsoft-graph10
api10
microsoft-graph-api10
developer-tools10
graph9
endpoints9
react9
office-ui-fabric9
rest-api8
rest8
nodejs8
Programming languages (4)
Github contributions (5)
bettirosengugi/bettirosengugi
Mar 2021 - Oct 2023
Contributions:5 pushes, 1 branch in 2 years 7 months
bettirosengugi/SuperCool-Heda
May 2015 - Jan 2016
Contributions:2 pushes, 1 branch in 8 months
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