Bharathwaj Murali
Principal Customer Success Engineer - Cortex XSOAR at Palo Alto Networks
Boston, Massachusetts, United States
Summary
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Rockstar🎓
Top SchoolBharathwaj Murali is a Principal Customer Success Engineer specializing in Cortex XSOAR with four years of hands-on experience designing and automating SOC workflows across industries. He combines a BTech in Information Technology and an MS in Cybersecurity with client-facing expertise to build playbooks and integrations that have cut customer mean time to response by up to 95%. At Palo Alto Networks he progressed from engineer to principal, leading escalation teams, deploying and troubleshooting XSOAR servers, and acting as an SME for complex incident response and threat intelligence automation. His background includes developing memory-optimized image-processing software and scripting automation that reduced operational effort by 40%, reflecting a strong blend of software engineering and security operations. Based in Boston, he brings a pragmatic, customer-first approach to embedding automation into security teams’ daily workflows.
4 years of coding experience
8 years of employment as a software developer
Master of Science - MS Cybersecurity, Master of Science - MS Cybersecurity at Syracuse UniversityBachelor of Technology - BTech Information Technology, Bachelor of Technology - BTech Information Technology at Sri Ramakrishna Engineering College
Tamil, English, Hindi
Github Skills (7)
orchestrate10
devsecops10
orchestration10
content-repository10
cortex10
security10
cms5
Programming languages (1)
Github contributions (4)
Bharathwaj-Murali/content
Jan 2023 - Apr 2023
Demisto is now Cortex XSOAR. Automate and orchestrate your Security Operations with Cortex XSOAR's ever-growing Content Repository. Pull Requests are always welcome and highly appreciated!
Contributions:3 pushes in 2 months
cortexsecurity-toolssecurity-operationssecurityever
demisto/content
Aug 2021 - Jul 2024
Demisto is now Cortex XSOAR. Automate and orchestrate your Security Operations with Cortex XSOAR's ever-growing Content Repository. Pull Requests are always welcome and highly appreciated!
Contributions:11 reviews, 1 PR, 12 comments in 3 years
containerscortexsecurity-toolsorchestrationsecurity-operations
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