Bhushan Srivastava

Customer Service Consultant at Pearson

Delhi, India
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Summary

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Bhushan Srivastava is a customer service consultant at Pearson with over three years of cross-industry experience spanning BPO coaching, debt services, proctoring, and technical support. He combines strong written and verbal communication skills—grounded in a BA in English—with hands-on operational roles in customer administration. Beyond customer-facing work, Bhushan contributes to open-source AI/ML tooling, notably improving PyTorch frontend coverage in the ivy project by adding and fixing numerous tensor operations and tests. This blend of human-centered service expertise and practical machine-learning engineering gives him a rare dual perspective on user needs and technical implementation. Based in Delhi, he brings a disciplined, detail-oriented approach to both content creation and code quality. Colleagues rely on him for clear communication, rigorous testing, and bridging gaps between product, support, and engineering.
code3 years of coding experience
bookThe Indira Gandhi National Open University (IGNOU)
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Github Skills (8)

ivy10
pytorch10
machine-learning10
deep-learning10
python10
testing9
tensorflow8
converter7

Programming languages (1)

Python

Github contributions (5)

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ivy-llc/ivy

Jul 2023 - Feb 2024

Convert Machine Learning Code Between Frameworks
Role in this project:
userML Engineer
Contributions:28 reviews, 95 PRs, 4 pushes in 7 months
Contributions summary:Bhushan primarily contributed to the PyTorch frontend within the ivy repository, demonstrating a focus on converting and integrating machine learning code. Their work involved adding and fixing methods to the PyTorch frontend, which includes `log10_`, `squeeze_`, `zero_`, `sigmoid_`, `arctanh_`, `trunc`, `cosh_`, `unsqueeze`, `acos_`, `fix_`, `nanmean`, `bitwise_xor_`, `expm1_`, `multiply_`, `arcsinh_`, `log1p_`, `erf_`, `remainder_`, `reciprocal_`, `divide`, `true_divide_`, `neg_`, `sinc_`, `copysign_` and `square_`. They also fixed tests for various methods, indicating active involvement in testing and ensuring the correctness of the PyTorch integration.
pythontensorflowframework-learningtemplatedata-science
he11owthere/he11owthere

Nov 2022 - Sep 2024

Contributions:211 pushes, 1 branch in 1 year 10 months
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Bhushan Srivastava - Customer Service Consultant at Pearson