Summary
Bilal Ahmad is an Information Technology Support Engineer with over six years of hands-on experience maintaining Huawei-based data center operations, multi-vendor LAN/WAN environments, and campus-wide ERP and CCTV systems. He excels at proactive monitoring and rapid fault resolution to ensure high availability in mission-critical academic institutions, and is known for performing reliably under pressure while coordinating cross-team and vendor responses. Bilal combines practical end-user support—covering desktops, printers, and access control—with backend server and network administration, keeping documentation and asset tracking current to streamline operations. Currently pursuing an MS in Computer Science, he also explores data science and machine learning in his spare time, bringing a curiosity for AI-driven tooling to traditional IT workflows. This blend of operational rigor and emerging-data-science interest makes him effective at stabilizing infrastructure today while experimenting with automation and analytics for tomorrow.
2 years of coding experience
MSCS Computer Science, MSCS Computer Science at The University of Haripur