Summary
Bill Ma is a seasoned technology and operations executive with over 20 years of experience driving enterprise and digital transformation across non-profit and corporate environments. As Head of Technology and Operations at Guiding Eyes for the Blind, he aligns technology, data, and governance to support a $130M+ organization, having led a Salesforce CRM consolidation that unified organizational data for real-time analytics. He combines strategic oversight with hands-on delivery—building enterprise dashboards, directing a $40M capital expansion, and partnering with Google on an AI-powered mobility project showcased at Google I/O. His background includes modernizing secure digital workplaces at Synchrony and earlier internet communications work at IBM, and he holds five U.S. patents that reflect a practical, innovation-oriented approach to solving complex operational challenges.
13 years of coding experience
6 years of employment as a software developer
Bachelor of Science - BS, Business & Management Information Systems, General, Bachelor of Science - BS, Business & Management Information Systems, General at Marist University