Summary
Bill Miksich is a strategic operations leader with 11 years of cross-functional experience driving efficiency and alignment across marketing, professional services, and operational teams. As Vice President of Operations at Customer.io, he oversees IT, security, procurement and program workstreams to scale processes and improve organizational performance. His background in demand generation and solutions architecture gives him a rare combination of revenue-focused marketing insight and technical implementation fluency. Bill has progressed from creative and design roles into senior operational leadership, which informs his emphasis on clear cross-team communication and process-driven execution. Based in the Greater Bend Area of Australia, he brings a pragmatic, systems-oriented approach to building repeatable operational playbooks in fast-growing SaaS environments.
10 years of coding experience
13 years of employment as a software developer
Mass Communication/Media Studies, Mass Communication/Media Studies at Briar Cliff University
BA Graphic Design, BA Graphic Design at Grand View University
Dowling Catholic High School