Bill Swallow - Director Of Operations

Bill Swallow

Director Of Operations

New York, United States

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Summary

👤

Senior

🎓

Top School

Bill Swallow is a seasoned content operations leader with 11+ years shaping enterprise content systems, localization workflows, and content strategy, now serving as Director of Operations at Scriptorium Publishing. He blends big-picture business priorities with hands-on technical consulting—implementing CMSs, Acrolinx, DITA migrations, and taxonomy/terminology programs—to centralize and streamline cross-team, multilingual content development. Bill’s background on both the client and vendor sides of localization gives him a practical eye for cultural, workflow, and technology pitfalls that commonly derail global content initiatives. He has a long history of driving measurable cost and efficiency gains (e.g., Acrolinx-enabled localization savings) and of translating complex engineering needs into usable documentation and training. Based in New York, he was recognized by MindTouch between 2010–2017 as a leading influencer in technical communication and content experience.

11 years of coding experience

5 years of employment as a software developer

BS, Communication, BS, Communication at Rensselaer Polytechnic Institute

High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program at Saint John's High School

English

Github Skills (1)

dita10

Programming languages (1)

HTML

Github contributions (2)

techcommdood/ditatraining

Jul 2015 - Dec 2024

Contributions:6 PRs, 23 pushes in 9 years 6 months

ditaspecialization

ScriptoriumDev/LearningDITA

Apr 2015 - Feb 2018

Learning content for DITA, written using the DITA learning specialization

Contributions:33 commits, 10 PRs, 8 pushes in 2 years 9 months

ditaspecialization

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