Summary
Bill Wiens is a Director of SRE with 15 years of experience building resilient, cloud-native platforms and transforming fragmented operations into unified global reliability organizations. Based in Seattle, he blends hands-on systems expertise—from Linux and cloud migrations to Kubernetes platforms—with a people-first leadership style that emphasizes mentoring and cross-team collaboration. At Tempo and LiquidPlanner he led consolidation efforts, SLO/SLI adoption, AI-driven observability, and targeted AWS cost optimizations that materially reduced downtime and spend. He excels at dismantling organizational silos by embedding within engineering teams to drive practical architectural change and sustainable on-call practices. Notably, he pairs tactical incident-response coaching with strategic initiatives like LLM-assisted workflows to eliminate manual toil. His background spans low-level infrastructure to SaaS delivery, bringing both operational rigor and a talent-development focus to reliability engineering.
15 years of coding experience
16 years of employment as a software developer
Computer Science, Computer Science at Linköping University
BA, Computer Science, BA, Computer Science at Willamette University