Summary
Bill Zuo is a serial technology leader and founder with over two decades of experience architecting high-performance, AI-driven systems for Trip.com, Expedia, HBO, and Microsoft. As Founder & CEO of Softprobe.ai he’s building a context engine for enterprise AI agents that enables no-code data extraction, scalable API testing, and automation—already securing Fortune 30 traction and 1PB/day ingestion with rapid ARR growth. He previously led 700+ engineers at Trip.com to deliver tens of billions in GMV, driving triple-digit revenue growth, 99.99% uptime, and dramatic cost and OPEX reductions through ML/NLP and microservices modernization. A hands-on architect who shipped large-scale search and ranking platforms and open-sourced performance tooling (Tesla protocol), he blends deep systems engineering with product-driven AI deployment. Known for translating ML research into operational customer service automation that lifted CSAT from 2.1 to 4.3/5, he combines enterprise impact with startup velocity. Based in Los Altos, he’s a practical entrepreneur seeking investor partners to scale AI that runs business.
11 years of coding experience
21 years of employment as a software developer
Bachelor Communication Engineering, Bachelor Communication Engineering at Yanshan University
Entrepreneurship/Entrepreneurial Studies, Entrepreneurship/Entrepreneurial Studies at Founder Institute
English, Chinese