BirgitĀ Olzem
Head Of Support Operations
Gerolstein, Rhineland-Palatinate, Germany
Summary
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Seniorš
Top SchoolBirgit Olzem is a Head of Support Operations and seasoned WordPress specialist with 13 years of experience blending community-building, technical support, and web design across companies like Automattic, Yoast, and Codeable. She pairs deep product and support expertise with a unique creative lens as a self-taught vector artist and surface pattern designer, bringing aesthetics and accessibility into technical workflows. A certified life coach with training in mindfulness and chronic health, she applies human-centered coaching to improve team wellbeing and inclusive support practices, notably advocating for #WPDiversity. Based in Gerolstein, Germany, Birgit leads support operations with a pragmatic, user-first approach that demystifies technology for diverse communities while continuing to run freelance design and coaching ventures.
13 years of coding experience
10 years of employment as a software developer
Mindfulness LIfe Coach, Mindfulness LIfe Coach at Transformation AcademyShambhalla Reiki Meister/Lehrer, Shambhalla Reiki Meister/Lehrer at Shambhalla Multidimensionales HeilenCertified Life Coach, Certified Life Coach at American University of NLP
English, German
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (33)
javascript10
wordpress10
redux10
wordpress-api10
nodejs10
react10
woocommerce9
windows-phone9
tablepress9
angular9
php8
plugin8
ecommerce8
shortcode7
seo7
Programming languages (4)
Github contributions (5)
WordPress/DEIB-Issue-Tracker
Aug 2023 - Sep 2024
WordPress DEIB Team Issue Tracker
Contributions:2 PRs, 2 pushes, 25 comments in 1 year 1 month
wordpress
CoachBirgit/adobe-illustrator-scripts
Nov 2023 - Jul 2025
This is a collection of scripts for Adobe Illustrator.
Contributions:2 pushes in 1 year 8 months
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