Bob Roldan is a Senior Technical Writer with over two decades of experience crafting pragmatic, user-focused documentation for enterprise IT and cloud platforms, currently writing for IBM after a six-year tenure at Red Hat. He combines deep expertise in information design, DITA, and UX with domain knowledge in cloud technologies, QMS, HIPAA, and Agile practices to make complex middleware and healthcare platforms accessible to technical and nontechnical audiences. Bob has led teams and content strategies across multiple IBM organizations, shaping documentation for Watson Health, Collaboration Solutions, and WebSphere products. Based in Somerville, MA, he pairs a BA in English and a technical writing certificate with hands-on content leadership, and is known for bringing editorial rigor to regulated, cloud-native environments. An understated strength is his ability to translate product strategy into repeatable documentation processes that improve developer and operator onboarding.
7 years of coding experience
21 years of employment as a software developer
BA, English, BA, English at Dartmouth College
Certificate, Technical Writing, Certificate, Technical Writing at Middlesex Community College
Contributions:2 PRs, 2 pushes, 3 branches in 1 day
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