Help Desk, IT Support & Troubleshooting at Flare Solutions SRL
Bucharest, Romania
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Summary
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Senior
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Top School
Bogdan Micu is an IT support and help desk professional with eight years of experience bridging technical operations and customer-facing roles across banking and enterprise environments. Currently at Flare Solutions he manages Intune, Defender, AD/AAD, Office 365, MDM and Hyper-V while resolving complex cross-platform issues on Windows, macOS and mobile devices. His background in customer relationship management at major Romanian banks gives him a rare combination of technical troubleshooting skills and strong client empathy, enabling him to translate business needs into practical IT solutions. Trained in business administration and commerce, he pairs systems administration know-how with process-oriented thinking and clear documentation practices. Colleagues value him for steady incident resolution and the ability to keep end-users productive under pressure.
8 years of coding experience
2 years of employment as a software developer
Master’s Degree in Business Administration, Business Administration in Commerce, Tourism, and Hospitality Services, Master’s Degree in Business Administration, Business Administration in Commerce, Tourism, and Hospitality Services at Universitatea din Pitesti
Licenta, Economics of Commerce, Tourism, and Services, Licenta, Economics of Commerce, Tourism, and Services at University of Pitești
Bacalaureat, Profil uman/Specializarea Filologie, Bacalaureat, Profil uman/Specializarea Filologie at Liceul teoretic Mihail Sebastian
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Bogdan Micu - Help Desk, IT Support & Troubleshooting at Flare Solutions SRL