Bojana Skarich
Direct Support Professional at Artsify
Portland, Oregon, United States
Summary
👤
Senior🎓
Top SchoolBojana Skarich is a seasoned technical support professional with 11 years diagnosing and resolving complex integrations and developer-facing issues for enterprise customers, most recently as a Senior Technical Support Engineer at SurveyMonkey and earlier at Salesforce and New Relic. She combines deep troubleshooting fluency across APIs, Java/JavaScript stacks, and integrations with strong stakeholder communication, training, and advocacy for product improvements. Now based in Portland and pursuing a certificate in Communication Sciences and Disorders while working as a Direct Support Professional, she brings uncommon empathy and practical client-facing experience from both healthcare and library backgrounds. Known for mentoring peers, creating documentation and training programs, and translating customer pain into prioritized engineering action, she thrives at the intersection of technical problem solving and human-centered service.
11 years of coding experience
9 years of employment as a software developer
Communication Sciences and Disorders Certificate Communication Disorders Sciences and Services, Communication Sciences and Disorders Certificate Communication Disorders Sciences and Services at Portland State UniversityBachelor of Arts Cultural Anthropology, Bachelor of Arts Cultural Anthropology at Reed CollegePHP SQL JavaScript AngularJS Drupal HTML5 CSS3 TDD Pair Programming Web Development, PHP SQL JavaScript AngularJS Drupal HTML5 CSS3 TDD Pair Programming Web Development at EpicodusMLS Library and Information Science, MLS Library and Information Science at University of Illinois Urbana-Champaign
Croatian
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (6)
api7
api-documentation6
markdown5
mailchimp3
drupal2
php2
Programming languages (1)
Github contributions (5)
BabaYaga64/assessment
Mar 2015 - Apr 2015
Contributions:12 commits, 11 pushes, 1 branch in 1 month
BabaYaga64/WorkPortfolioBootstrap
Jun 2015 - Aug 2015
Contributions:31 pushes, 1 branch in 2 months
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