Boris Divjak
Strategic & Service Design Lead
Melbourne, Victoria, Australia
Summary
👤
Senior🎓
Top SchoolBoris Divjak is a Strategic & Service Design Lead based in Melbourne with eight years of focussed experience embedding human-centred design into large, regulated organisations and complex ecosystems. He has led service design transformation across financial services and national infrastructure (ANZ, nbn® Australia) and driven capability-building at scale through coaching, team growth and design ops. His practice blends qualitative research, co-design and lean experimentation to turn insight into strategic roadmaps, service blueprints and product outcomes. Boris has repeatedly led public sector digital transformations and ecosystem strategy work at organisations like Xero and Unboxed, demonstrating an ability to navigate regulation, stakeholders and engineering teams. He trained at University of the Arts London (MDes) and brings a rare combination of hands-on UX craft, service strategy and commercial stewardship. Colleagues describe him as a servant leader who makes design usable for decision-makers, not just delightful for users.
8 years of coding experience
Bachelors, Design and Visual Communications, Bachelors, Design and Visual Communications at University of LjubljanaMDes, Service Design Innovation, MDes, Service Design Innovation at University of the Arts London
Slovenian, English, Italian, Serbian
Github Skills (8)
jekyll7
hugo7
footer5
probability4
packaging3
sequencer3
vst3
macos1
Programming languages (5)
Github contributions (5)
unboxed/hackney_template
Sep 2017 - Jan 2018
Contributions:31 commits, 1 PR, 3 pushes in 4 months
hackney-counciltemplateheaderhackneypackaging
sharpnhs/sharp-ia
Jul 2017 - Nov 2017
Contributions:62 pushes, 4 branches in 4 months
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