Summary
Borja Martínez is a Technical Support Engineer based in the Greater Madrid area with nine years of hands-on experience bridging customer-facing support and full-stack web technologies. Trained in Audiovisual Communications and Web Development, he combines a meticulous, process-oriented approach with practical skills in React, Java, SQL and private cloud management to reduce incident resolution times and streamline deployments. At osapiens he handles L1–L3 incidents, 24/7 on-call coverage, Azure DevOps workflows and cross-team integrations while producing clear internal and external documentation. Comfortable in fast-paced environments, he also brings a creative, multimedia background—music and audiovisual studies—that informs his attention to user experience and precise communication.
9 years of coding experience
Meta Front-End Developer, Computer Software and Media Applications, Certificado profesional con 9 módulos sobre el desarrollo Front-End., Meta Front-End Developer, Computer Software and Media Applications, Certificado profesional con 9 módulos sobre el desarrollo Front-End. at Coursera
Grado, Audiovisual Communications Technologies/Technicians, Grado, Audiovisual Communications Technologies/Technicians at Universidad de Alcalá
Ciclo Formativo de Grado Superior, Web/Multimedia Management and Webmaster, Ciclo Formativo de Grado Superior, Web/Multimedia Management and Webmaster at IES Alonso de Avellaneda
First Certificate in English (B2), First Certificate in English (B2) at University of Cambridge
Grado, Music, Grado, Music at Conservatorio Profesional de Música Alcalá de Henares
English, German, Spanish