Summary
Boyoung Kim is a Cloud Support Engineer with nine years of hands-on experience across cloud platforms, Kubernetes, IaC, and CI/CD, currently troubleshooting and optimizing deployments at AWS. She has operated in both customer-facing solution engineering and deep technical DevOps roles at VMware and o9 Solutions, bridging product knowledge with implementation across AWS, Azure, and GCP. Her background includes frontend development and AI-unit work early in her career, giving her a rare blend of user-facing UX sensitivity and backend infrastructure expertise. Known for digging to root cause and codifying best practices, she helps customers make production systems more resilient and maintainable. Based in Seoul, she pairs a Hanyang University computer science degree with an appetite for continuous learning and cross-team collaboration. Colleagues often note her ability to translate complex platform issues into actionable guidance for engineers and non-engineers alike.
9 years of coding experience
5 years of employment as a software developer
Bachelor's degree, Computer Science & Engineering, Bachelor's degree, Computer Science & Engineering at Hanyang University
English, Korean