Brad Ellis
Senior Technical Support Engineer at CrowdStrike
Mount Pleasant, South Carolina, United States
Summary
👤
Senior🎓
Top SchoolBrad Ellis is a Senior Technical Support Engineer with 11 years of experience specializing in Java systems observability, resilience under load, and failure-mode diagnostics. He spent several years at New Relic as both an engineer and maintainer of the popular New Relic Java agent—authoring instrumentation for frameworks like Spring, MongoDB, and WebFlux and contributing cross-version JVM support through Java 16/17 test and validation work. At CrowdStrike he now applies that deep agent- and JVM-level expertise to operational support at scale, building on a strong background in customer-facing tier 2/3 support and internal training. Brad combines hands-on backend development, QA discipline, and applied systems engineering from earlier roles in SaaS and enterprise environments, plus Navy operations experience that sharpened his incident-analysis and multitasking under pressure. He’s also an active learner and open-source contributor who bridges tooling, telemetry, and real-world support to help teams ship observable, reliable Java services.
11 years of coding experience
12 years of employment as a software developer
B.S. Business Administration - summa cum laude, B.S. Business Administration - summa cum laude at High Point UniversitySystems Engineering, Systems Engineering at Portland State UniversityUSN Operations Specialist "A" School
Github Skills (6)
javas10
java10
testing9
logging9
gradle8
gradlew8
Programming languages (8)
Github contributions (5)
newrelic/newrelic-java-agent
Aug 2020 - Jan 2023
The New Relic Java agent
Role in this project:
Back-end Developer
Back-end DeveloperContributions:6 releases, 168 reviews, 196 commits in 2 years 5 months
Contributions summary:Brad primarily contributed to the New Relic Java agent, making code changes related to logging and span event handling. They modified log levels for dropped span events and added test configurations for Java 16 builds. Additionally, the user addressed dependency remapping for Caffeine caches and made changes to support Java 17, including updating the Java version validation and test configurations.
java-agentnewrelictelemetry-java
tbradellis/newrelic-java-agent
Aug 2020 - Jun 2025
The New Relic Java agent
Contributions:39 pushes, 9 branches in 4 years 10 months
java-agentnewrelic
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