Summary
Brad Tilton is a seasoned product and developer advocacy leader with over a decade in the ServiceNow ecosystem, now directing Outbound Product Management at ServiceNow. He blends hands-on solution architecture and development experience with product strategy, enabling customers and partners to build enterprise workflows quickly on the Now Platform. Brad has a strong track record in developer enablement—creating training, labs, talks, and running the developer MVP program—to turn field feedback into better platform experiences. His background spans customer-side implementation, partner enablement, and large-scale content creation, giving him a rare end-to-end perspective on platform adoption. An active community contributor and multi-year ServiceNow MVP and Community Leader, he’s spoken at numerous events including six Knowledge conferences. Based in College Station, TX, he pairs technical depth with a communicator’s touch, often translating complex architecture into practical developer guidance.
8 years of coding experience
12 years of employment as a software developer
B.A. History, B.A. History at Texas A&M University