Bradley Rees
Service Desk Engineer at Lanter Technologies
Australia
Summary
👤
Senior🎓
Top SchoolBradley Rees is a seasoned Service Desk Engineer with 14 years of experience delivering reliable hardware, network, and software support across public and private sector organisations in Australia. He combines meticulous troubleshooting and a user-first mindset to maintain smooth IT operations and consistently improve helpdesk outcomes. Bradley transitioned from operational and administrative roles in logistics and program coordination into technical support, giving him a pragmatic understanding of business processes and stakeholder needs. At Legal Aid Queensland he progressed from administration to technical support, demonstrating rapid skill growth and an aptitude for cross-functional collaboration. Now at Lanter Technologies he applies that blend of operational insight and technical proficiency to complex support environments. Outside core IT duties he leverages a business degree to align service delivery with organisational objectives and user satisfaction.
14 years of coding experience
Bachelor's degree, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES, Bachelor's degree, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES at Griffith University
Github Skills (108)
anycable10
mvc10
ruby10
orm-framework10
ruby-object-mapper10
ruby-on-rails10
grails10
snap10
mongodb-driver10
html10
mapper10
rails10
mongoid10
object-mapper10
mongodb10
Programming languages (6)
Github contributions (5)
bradrees/shopify-api-throttle
Feb 2013 - Sep 2020
Contributions:32 commits, 22 pushes in 7 years 7 months
bradrees/activeresource-save-changed
Aug 2013 - Mar 2020
Contributions:6 commits, 3 pushes in 6 years 7 months
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