Bradley Shields
Senior Manager - Technical Escalations Engineering
New York, New York, United States
Summary
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Rockstar🎓
Top SchoolBradley Shields is a technical solutions leader and Senior Manager of Technical Escalations Engineering at Datadog with eight years of experience building and scaling support and solutions teams across US and APJ. He combines deep applied expertise in Computational Fluid Dynamics and numerical methods with practical skills in cloud monitoring, containerized deployments, and ML-enabled analytics to drive data-backed decision making for customers and internal stakeholders. At Datadog he’s grown and coached dozens of engineers and team leads, instituted data-driven resourcing and cross-functional processes, and protected Tier 2 bandwidth to expand product coverage. His background in simulation and automation — from Star-CCM+ physics work and Java/Python tooling to FAST/MATLAB turbine modeling — gives him a rare mix of hands-on engineering rigor and empathetic people leadership. Based in New York, he enjoys translating complex system visibility into actionable signals for customers large and small.
8 years of coding experience
6 years of employment as a software developer
Master's Degree Mechanical Engineering - Computational Fluid Dynamics, Master's Degree Mechanical Engineering - Computational Fluid Dynamics at University of Massachusetts Amherst
Github Skills (8)
datadog10
hugo10
documentation9
python6
golang5
javascript3
kubernetes-cluster1
kubernetes1
Programming languages (4)
Github contributions (5)
bradleyjay/docker_whale_race
Feb 2020 - Nov 2020
Contributions:1 review, 21 PRs, 46 pushes in 9 months
bradleyjay/failure_enthusiasts
Apr 2019 - Jan 2020
Repo for Failure Enthusiasts
Contributions:120 commits, 36 PRs, 95 pushes in 9 months
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