Bradley Umbaugh is a Documentation Engineer with a decade of experience blending technical writing, software engineering, and people leadership to make complex developer experiences accessible. He’s led and scaled docs teams at Iterable and produced developer-facing content at Microsoft, Shopify, Pinecone, and now Braintrust, pairing hands-on sample code with strategic documentation programs. Comfortable switching between product management, customer success, and engineering roles, he has a track record of shipping technical content that accelerates onboarding and reduces support friction. Based in the Denver area, he brings a practical engineer’s mindset to documentation—often contributing code samples and prototypes himself—and a keen interest in requirements definition that began during his early client-facing engineering work.
10 years of coding experience
14 years of employment as a software developer
Bachelor of Science (B.S.), Computer and Information Sciences, General, Bachelor of Science (B.S.), Computer and Information Sciences, General at The Ohio State University
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