Brandon Desjarlais
Escalation Engineer
West Fargo, North Dakota, United States
Summary
👤
Senior🎓
Top SchoolBrandon Desjarlais is an experienced Escalation Engineer at Microsoft with 11 years of hands-on expertise diagnosing and resolving complex Office, SharePoint, and Exchange issues. He specializes in deep technical troubleshooting using tools like WinDbg and source-level debugging to deliver fixes for high-impact, politically sensitive customer problems around the clock. His background spans developer-facing API support through to enterprise incident resolution, giving him a rare blend of product internals knowledge and customer-facing escalation experience. Based in West Fargo, ND, he pairs a Computer Software Engineering degree with a long tenure at Microsoft, where he has driven hotfixes and pragmatic workarounds that keep large organizations productive. An underappreciated strength is his consistent use of advanced debugging techniques to translate low-level root causes into clear, actionable solutions for nontechnical stakeholders.
11 years of coding experience
10 years of employment as a software developer
The University of North DakotaAssociate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications, Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications at Northland Community and Technical CollegeBachelor of Science (B.S.), Computer Software Engineering, Bachelor of Science (B.S.), Computer Software Engineering at Colorado Technical University
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (44)
exchange-online10
outlook-rest-api10
textmate10
scintilla10
winforms10
data-exchange10
mapi10
windows-forms10
exchange10
microsoft-graph-sdk10
microsoft-graph10
sdk10
code-editor10
outlook10
wrapper10
Programming languages (2)
Github contributions (5)
desjarlais/wordcorruptdocchecker
Sep 2015 - Apr 2022
Contributions:7 releases, 55 commits, 56 pushes in 6 years 8 months
desjarlais/Office-File-Explorer-v2
Nov 2021 - Feb 2023
This tool can be used to view details of Office Open Xml formatted files (Word, Excel, PowerPoint) for troubleshooting purposes...Click here to download the tool:
Contributions:39 releases, 17 commits, 2 PRs in 1 year 3 months
exceloffice365openxmlpowerpoint
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