Brandon Lamb is a client-success and technical leader with 13 years of experience translating data-driven insights into high-touch outcomes for enterprise customers. Currently a Senior Director of Client Success at Paymentus and an application developer lead at Starbucks, he uniquely straddles hands-on API development in Kotlin and strategic client operations. His career progression through Fiserv and irth Solutions demonstrates a consistent ability to scale teams, improve retention, and operationalize business intelligence to drive measurable results. A certified instructor and Jiu Jitsu coach in Scottsdale, he brings discipline and mentorship to both technical and customer-facing teams. Based in Phoenix, he pairs an AAS in Business Management with Trailhead Salesforce training to bridge product, data, and customer experience. Not obvious at first glance: he actively combines software development chops with frontline client advocacy to shorten feedback loops between engineering and customers.
13 years of coding experience
11 years of employment as a software developer
Trailhead by Salesforce
Associate of Arts and Sciences (AAS) Cum Laude, Associate of Arts and Sciences (AAS) Cum Laude at Columbus State
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