Summary
Brandon Pegula is a customer-focused supervisor and aspiring full-stack web developer with eight years of experience blending participant services leadership and hands-on technical training. Currently supervising Participant Services at PCS Retirement, he leverages Salesforce expertise, call center leadership, and a background in communications and copywriting to translate complex benefits information into clear participant outcomes. A New York Code + Design Academy grad, Brandon has cultivated practical JavaScript, Node, React, and Ruby skills alongside a proven track record of coaching teams and improving operational practices. He brings a creative communicator’s sensibility to engineering work—treating code as another medium for storytelling—and is driven by the same curiosity that took him from advertising into web development. Based in Philadelphia, he’s as comfortable optimizing a support workflow as he is iterating on a personal web project between shifts.
8 years of coding experience
3 years of employment as a software developer
Advertising, Copywriting, Advertising, Copywriting at Temple University
High School Diploma, High School Diploma at Valley View High School
Full-Stack Web Development Certification, Full-Stack Web Development Certification at New York Code + Design Academy