Summary
Brandon Schmidt is a seasoned Customer Success Manager with over 20 years of cross-functional experience and eight years focused in post-sales customer advocacy and technical enablement. He blends deep technical presales expertise from Broadcom and CA Technologies with hands-on IT leadership—managing multi-million dollar infrastructure budgets, global data center migrations, and zero-downtime upgrades. Known for driving time-to-value, reducing churn, and identifying new use cases, he partners effectively with executives and business owners to translate product capabilities into measurable business outcomes. Brandon’s background in capacity planning and service-level improvements reflects a data-driven approach to customer health and operational efficiency. Based in Brookhaven, NY, he brings a rare mix of strategic consulting, technical fluency, and proven revenue growth stewardship.
8 years of coding experience
13 years of employment as a software developer
BA, Psychology, Biology, BA, Psychology, Biology at State University of New York College at Potsdam