Summary
Brian Bender is a Principal Technical Program Manager with two decades of experience driving engineering, cloud operations, and product delivery to reliable production at scale. He specializes in turning complex, cross-functional programs into predictable outcomes by aligning stakeholders, defining success metrics, and enforcing accountability across non-reporting teams. His background spans desktop apps, cloud infrastructure, APIs, and partner programs, with recent focus on OCI service excellence and SLA programs at Oracle. Previously he led engineering and operations at Cisco, Hexagon, and Aspect, building incident response frameworks, improving release quality, and stabilizing global platforms. An attention to documentation and developer experience informs his work—he’s contributed to the Webex JavaScript SDK docs—so he combines operational rigor with clear, consumable processes that help teams ship under pressure.
9 years of coding experience
12 years of employment as a software developer
Bachelor of Science, Information Technology, Bachelor of Science, Information Technology at University of Central Florida