Summary
Brian Davis is a Professional Services Engineer with a decade of experience blending software development, technical support, and customer-facing roles. Based in the Greater Pittsburgh region, he has progressed from solutions and customer support into senior technical support and professional services at Swimlane, demonstrating strong troubleshooting and implementation skills for complex products. He holds a BS in Computer Software Engineering and pairs formal training with practical project management experience to deliver clear documentation and effective technical solutions. Brian’s strengths in critical thinking, communication, and problem solving help him translate customer needs into reliable integrations and workflows. He consistently seeks out and masters new technologies, bringing a pragmatic, service-oriented approach to engineering engagements. A background spanning startups and product teams gives him a rare mix of empathy for users and discipline for technical delivery.
10 years of coding experience
8 years of employment as a software developer
Bachelor of Science - BS, Computer Software Engineering, Bachelor of Science - BS, Computer Software Engineering at Southern New Hampshire University