Brian Fagan
Vice President Of Customer Support at SAP
Atlanta Metropolitan Area United States
Summary
👤
Senior🎓
Top SchoolBrian Fagan is an experienced technology leader with 13 years advancing customer-facing platforms and support engineering, currently serving as Chief of Staff for SAP Customer Support, Industries & Customer Experience. He previously led global support for SAP's Customer Data Cloud as VP of Customer Support, combining deep hands-on troubleshooting roots with strategic program management. Brian’s career spans technical roles from programmer analyst to senior support engineer, giving him fluency across enterprise systems, APIs, and operations. Based in the Atlanta metro area and trained in MIS with a computer science minor from the University of Georgia, he’s known for translating complex customer needs into product and process improvements. A pragmatic connector of people and technology, he brings both field-tested technical judgment and cross-functional leadership to scale support organizations.
13 years of coding experience
15 years of employment as a software developer
University of GeorgiaBBA, Management Information Systems, BBA, Management Information Systems at University of Georgia - Terry College of Business
Github Skills (8)
gigya8
database-schema3
database2
cdc1
swift1
ios1
ios-application1
angular1
Programming languages (1)
Github contributions (4)
gigya/schema-editor
Mar 2013 - Dec 2015
Contributions:8 commits, 1 PR, 3 pushes in 2 years 10 months
database-as-a-serviceregistrationas-a-servicedatabasedatabase-schema
gigya/sample-ios-app
Jan 2013 - Feb 2013
Contributions:6 commits in 1 month
swiftiosgigyaios-application
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