Brian Peck is a Senior Technical Success Manager with seven years of experience focused on observability, synthetic monitoring, and customer-facing technical leadership. Based in Hilliard, Ohio, he has progressed through engineering, solutions architecture, and product management roles at New Relic, where he led Synthetics product strategy, pricing, COGS modeling, and hands-on automation using Python, PowerShell, and Go. Brian combines deep operational monitoring expertise from earlier roles at Nationwide and IBM with a product-minded approach to drive adoption, reduce costs, and improve documentation and customer outcomes. He has a track record of bridging engineering and customer needs鈥攕erving as a subject-matter expert, interim engineering lead, and frequent contributor to billable services and migrations. Colleagues rely on him for practical, metrics-driven decisions and clear roadmaps that turn monitoring complexity into measurable business value.
7 years of coding experience
14 years of employment as a software developer
Bachelor of Science Computer Science, Bachelor of Science Computer Science at West Virginia Wesleyan College
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