Brian Pont
VP, Customer Experience at Safe Software
Greater Vancouver Metropolitan Area Canada
Summary
👤
Senior🎓
Top SchoolBrian Pont is a customer experience leader with a decade of progressive tenure at Safe Software, now serving as VP, Customer Experience after roles from product support to executive leadership. He specializes in scaling support and customer success operations for complex GIS and data-integration products, blending technical credibility from a GIS diploma and geography BA with strategic program management. Known for promoting cross-functional collaboration, Brian has a track record of evolving support teams into proactive success organizations that reduce churn and accelerate value delivery. Based in Greater Vancouver, he brings deep institutional knowledge of Safe Software’s products and customers—an advantage that lets him translate technical constraints into practical, customer-focused outcomes.
10 years of coding experience
16 years of employment as a software developer
British Columbia Institute of Technology (BCIT)Bachelor of Arts (B.A.) Geography, Bachelor of Arts (B.A.) Geography at The University of British Columbia
Github Skills (3)
batch3
linux2
system-information2
Github contributions (1)
safesoftware/system-information-batch
Oct 2015 - Jul 2016
Contributions:11 commits, 1 PR, 1 push in 8 months
troubleshootingbatchlinuxsystem-informationbatch-file
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