Senior Software Engineer at United States Senate Sergeant at Arms
City of Rochester, New York, United States
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Summary
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Senior
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Brian Robert is a Senior Software Engineer with 11 years of experience melding user-centered design and enterprise systems integration, currently supporting digital services for the United States Senate Sergeant at Arms. He brings deep UX research and information architecture skills—usability testing, wireframing, personas, and accessibility—combined with practical systems expertise in ServiceNow ITSM, Workday HCM, and MuleSoft APIs. His background spans roles from Information Architect and UX researcher to ServiceNow developer and IT services manager, giving him a rare ability to translate user insights into robust integrations and automated workflows. Based in Rochester, NY, he’s comfortable leading cross-functional workstreams, producing both research artifacts and production-grade integration solutions. Notably, he has repeatedly bridged hands-on UX methods (remote card sorting, tree tests) with back-end integration work, enabling measurable improvements in usability and operational efficiency.
11 years of coding experience
13 years of employment as a software developer
B.S., Information Technology, B.S., Information Technology at Rochester Institute of Technology
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Brian Robert - Senior Software Engineer at United States Senate Sergeant at Arms