Brian Smith
Snr Escalation Engineer
San Rafael, California, United States
Summary
👤
Senior🎓
Top SchoolBrian Smith is a seasoned escalation engineer and technology leader with over 10 years of experience and a multi-decade career spanning systems management, data processing, and product-focused engineering. After a long tenure at Microsoft as a Senior Escalation Engineer, he retired but continues to tinker with projects and explore new technologies from his base in San Rafael, California. His background includes director-level technology roles at SharpOwl and Foundation Systems and hands-on consultancy work on the Microsoft Project 2002 SDK, reflecting both leadership and deep technical troubleshooting skills. Trained as a chemist (University of East London), he brings a methodical, experimental approach to diagnosing complex software and systems problems. Colleagues describe him as the calm expert who can bridge legacy systems and modern engineering practices while mentoring teams through high-pressure escalations. Even in retirement he stays intellectually engaged, favoring practical tinkering over formal open-source prominence.
10 years of coding experience
17 years of employment as a software developer
Bachelor, Chemistry, Bachelor, Chemistry at University of East London
Github Skills (39)
skype9
microsoft-teams9
skype-for-business8
pytorch7
csom7
fastai7
machine-learning7
deep-learning7
azure7
python6
microsoft6
data-science6
dynamics5
r4
windows4
Programming languages (7)
Github contributions (5)
LunchWithaLens/adf
May 2021 - Jul 2022
Contributions:49 commits, 45 pushes, 6 branches in 1 year 2 months
LunchWithaLens/R-CSA325
Jul 2019 - Sep 2020
Repo for Ready session on O365 Message Center to Planner integration
Contributions:28 commits, 1 PR, 7 pushes in 1 year 3 months
centermessageo365planner
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.