Brian Zaik

Senior Principal Product Manager at ServiceNow

California, United States
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Summary

👤
Senior
🎓
Top School
Brian Zaik is a Senior Principal Product Manager with 18 years of experience blending product management, design, and front-end engineering to deliver user-centric enterprise software. He has led cross-functional teams at ServiceNow, Cisco, and AppDynamics to build design systems and observability dashboards that materially increased adoption, retention, and recurring revenue. Known for turning UX research into practical component libraries and patented features (e.g., Smart Recorder) he reduces development time and mean time to resolution while scaling teams and roadmaps. Brian pairs experimentation and user empathy with decisive prioritization, making him effective in fast-moving SMB and enterprise contexts alike. He also contributes front-end UI work to open-source projects like the Concerto digital signage system, reflecting hands-on craft alongside strategic leadership. Based in California, he’s focused on AI-driven creative tools and AR/VR/XR experiences that bridge design and engineering.
code18 years of coding experience
job10 years of employment as a software developer
bookMaster of Science - MS, Human Computer Interaction, Master of Science - MS, Human Computer Interaction at Rensselaer Polytechnic Institute
bookHigh School Diploma, High School Diploma at Palmer High School
languagesEnglish, Japanese
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Stackoverflow

Stats
1reputation
0reached
1answer
0questions
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Github Skills (10)

css10
front-end-development10
html9
user-interface8
interface-design8
ui-design8
digital-signage7
admob6
android6
ads6

Programming languages (4)

CSSPHPHTMLRuby

Github contributions (5)

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concerto/concerto

Feb 2010 - Dec 2013

Concerto Digital Signage System
Role in this project:
userFront-end Developer
Contributions:470 commits, 1 comment in 3 years 10 months
Contributions summary:Brian primarily focused on front-end development, specifically implementing and styling UI components and layouts for the "Concerto Digital Signage System". The user's contributions involved creating and modifying CSS files, particularly the "base.css" file, to establish the foundational styling for the application, including the creation of new menu styles, button functionalities, and layout components. The user also implemented these UI elements within the application's view templates (e.g., "application.html.erb"), linking styles to application UI elements.
digital-signagebulletin-board
concerto/concerto_v1

Dec 2007 - Jul 2011

Concerto v1
Contributions:146 commits in 3 years 8 months
musicconcerto
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