Brittain Hard

Information Technology Support Engineer

Austin, Texas, United States
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Summary

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Rockstar
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Brittain Hard is an IT Support Engineer in Austin with 11 years of hands-on experience bridging software development and operational support. After a software-focused career—contributing DevOps automation to notable open-source projects like Bokeh and backend work for Blaze—he transitioned into IT support roles at organizations including Whole Foods and Amazon, where he handles endpoint management, incident response, and cloud-adjacent workflows. He brings practical cloud and container experience from roles at Quansight and Anaconda, having deployed Kubernetes clusters and automated build/deploy scripts that improved release reliability. A self-starter with strong troubleshooting instincts, Brittain pairs customer-facing help desk skills with scripting and automation expertise to reduce recurring operational toil. Based in Austin, he’s comfortable moving between hands-on hardware repair, Jamf/AD environments, and backend automation—an adaptable engineer who often surfaces process improvements others overlook.
code12 years of coding experience
job4 years of employment as a software developer
bookBachelor of Arts (B.A.), English Language and Literature, General, Bachelor of Arts (B.A.), English Language and Literature, General at The University of Texas at Arlington
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Github Skills (14)

git10
automation10
bash10
automations10
bokeh10
python10
cicd10
numpy9
data-visualisation9
data-visualization9
data-visualizations9
pandas8
documentation8
javascript4

Programming languages (9)

JavaDockerfileShellCSSCoffeeScriptCHTMLPython

Github contributions (5)

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blaze/blaze

Aug 2014 - Oct 2014

NumPy and Pandas interface to Big Data
Role in this project:
userBack-end Developer
Contributions:94 commits in 1 month
Contributions summary:Brittain primarily contributed to the documentation and backend capabilities of the blaze library. They developed a capabilities graph visualization, implemented the necessary backend logic, and refined the documentation's examples. The user also made improvements to the code and fixed errors in the documentation, updating examples for 2/3 compatibility.
big-datanumpypandas
bokeh/bokeh

May 2016 - Aug 2016

Interactive Data Visualization in the browser, from Python
Role in this project:
userDevOps Engineer & Automation Engineer
Contributions:40 commits, 8 PRs, 69 pushes in 3 months
Contributions summary:Brittain primarily focused on automating the build and deployment processes for the Bokeh project. Their contributions included the creation and modification of the `deploy.sh` script, which handles version updates, tagging, and merging of code branches. They also implemented error checking and improved the script's overall functionality, ensuring a more reliable and streamlined release workflow. Additionally, they developed a script to parse modules, indicating involvement in tools for code analysis or documentation generation.
data-visualizationpythonbokehinteractive-plotsjavascript
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