Summary
Brittany W is an AI Fellow and seasoned technical program manager with 11 years of experience building incident response, reliability, and API initiatives at high-growth tech companies including Dropbox and Recurly. She combines hands-on engineering experience—having served as an API Engineer—with leadership in incident management and program operations, driving measurable improvements in reliability and response maturity. As a founder of a startup and a former community operations specialist at Uber, she brings entrepreneurial instincts and customer-focused operational rigor to AI and annotation projects. Based in Philadelphia, she’s currently focused on applying AI to product and trust challenges at Handshake, with recent work informing data annotation practices at Mercor. Notably, her path blends formal security education with practical web-development and bootcamp training, giving her a rare mix of security-minded engineering and program-level execution.
11 years of coding experience
6 years of employment as a software developer
Web Development, Web Development at Dev Bootcamp
Bachelor of Science - BS Computer and Information Systems Security/Information Assurance, Bachelor of Science - BS Computer and Information Systems Security/Information Assurance at Western Governors University