Bruno Falcão is a cybersecurity and Identity & Access Management leader with over a decade of experience delivering large-scale IAM and CIAM programs across multinational organizations. Based in Basel, he has led transformative initiatives at Nestlé and the International Olympic Committee and currently heads Customer Identity (CIAM) at Roche, having previously managed Roche’s CIAM product on SAP Customer Data Cloud. He combines program-level delivery skills — running 30+ consultant teams and supporting 330k+ users in global deployments — with hands-on product management and application onboarding strategies. Winner of the KupingerCole European IAM Award for his work on Nestlé’s AMIGO transformation, he is adept at translating complex compliance and SAP roles challenges into repeatable delivery models. Known for fostering cross-cultural teams and standardizing delivery quality, he brings a pragmatic, risk-focused approach to securing customer identities at scale. An early career developer turned program manager, he retains a technical mindset that informs practical, auditable IAM solutions.
8 years of coding experience
22 years of employment as a software developer
Graduation in Information Systems, Management Information Systems, General, Graduation in Information Systems, Management Information Systems, General at Universidade Independente
Contributions:129 pushes, 1 branch in 1 year 7 months
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Bruno Falcão - Head Of Customer Identity - CIAM at Roche