Summary
Bruno Francesco is a Senior Custom Software Engineering Analyst at Accenture Brasil with 13 years of experience in fintech operations, product analysis and process engineering. He combines hands-on product-operations work from RecargaPay, banQi and Shippify with system implementation and requirements mapping inside Financial Services, consistently translating customer feedback into operational improvements and fraud-control optimizations. Certified as a Professional Scrum Master I, he helps cross-functional teams deliver higher-quality digital financial services through data-driven process design and SLA-driven vendor management. Known for bridging product, CX and engineering perspectives, he often surfaces non-obvious operational risks by monitoring service sanity and outliers before they impact users. Based in Greater São Paulo, he brings a pragmatic, collaborative approach focused on measurable outcomes and continuous improvement.
13 years of coding experience
5 years of employment as a software developer
Bacharelado em Administração, Administração de Empresas, Bacharelado em Administração, Administração de Empresas at Pontifícia Universidade Católica de São Paulo
Portuguese, English