Bruno Li is a Technical Support Engineer based in New York with nine years of hands-on experience diagnosing and resolving hardware, software, and data issues across enterprise and consumer environments. He has supported complex data products and installations at OptionMetrics, handled device and account lifecycle management at Blue Apron, and now provides technical support at Contentsquare, blending customer empathy with SQL-driven data troubleshooting. Comfortable in high-paced retail and corporate settings from Apple to startup teams, he pairs front-end web training from Udacity with an advanced diploma in Computer Systems Analysis to bridge user-facing problems and backend data validation. Notably, Bruno has repeatedly improved data integrity by detecting and correcting multi-year options-data linking errors, showing a knack for turning messy datasets into reliable product inputs.
8 years of coding experience
1 year of employment as a software developer
Advanced Diploma, Computer Systems Analysis and Programmer, Advanced Diploma, Computer Systems Analysis and Programmer at George Brown College
Nanodegree, Front-End Web Development, Nanodegree, Front-End Web Development at Udacity
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Bruno Li - Technical Support Engineer at Contentsquare