Summary
Bruno Muratore is a systems analyst with 11 years of experience designing and supporting business applications and automation solutions for large enterprises, primarily at Poste Italiane. He combines hands-on technical support, national-level data mining and reporting, and survey development using ASP and MSSQL to help teams work more efficiently and make data-driven decisions. His background spans telecom billing and mediation at Ericsson, API gateway deployments at CA Technologies, and multi-language EMEA support, giving him a rare mix of operational resilience and customer-facing troubleshooting. Comfortable both in second-line engineering and in training/knowledge-base development, he excels at turning recurring incidents into documented, repeatable fixes. Based in the Greater Naples area, he brings practical process improvement focus and a knack for identifying at-risk customers before issues escalate.
11 years of coding experience
1 year of employment as a software developer
High School Diploma, HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES, High School Diploma, HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES at Liceo Scientifico
English, Spanish, Italian