Summary
Bruno Vieira is a backend engineer with 11 years of experience building reliable, user-focused systems for SaaS and high-traffic products. He transitioned from nearly a decade in frontline support to engineering, bringing rare customer empathy to technical design—evident in projects that span payments orchestration, observability, GraphQL performance tuning, and gRPC microservices. Comfortable wearing many hats at small teams, he has rebuilt critical billing and permissions systems, led real-time data pipelines and reverse ETL work, and introduced monitoring practices that reduced incident toil. Based in Braga, Portugal, Bruno favors clean code, the open web, remote collaboration, and a pragmatic approach to shipping features that actually help people. Underneath his Ruby-leaning toolkit sits a knack for translating product and support needs into durable technical solutions.
11 years of coding experience
12 years of employment as a software developer
Bachelor's degree Applied Languages, Bachelor's degree Applied Languages at Universidade do Minho
Portuguese, English, Spanish