Summary
Bryan Matias is a Support Engineering Manager with nine years of experience blending hands-on web development, customer success, and developer-focused support. He progressed from freelance designer/developer working with 50+ small businesses to leading support engineering at imgix, where he coaches teams, analyzes customer trends, and builds internal tools and automations that scale operations. Bryan is comfortable troubleshooting across SDKs and APIs (React, Ruby, Python, Node) and routinely translates customer code and BigQuery insights into pragmatic product and support improvements. He also ships user-facing projects outside work—like Daysetter, a React-based travel planning site—demonstrating a continual maker mindset and a knack for turning personal interests into polished tooling. Based in San Jose, he combines technical empathy with product intuition to help developer customers succeed while driving measurable team outcomes.
9 years of coding experience
10 years of employment as a software developer
High School Diploma General Education, High School Diploma General Education at Independence High School
English