Budi Darmawan is an experienced Customer Success Manager and Technical Enablement Specialist at IBM with over 30 years in systems and service management, specializing in application performance and business service management. He has led IBM Redbooks projects for Tivoli products, designing solutions, configuring systems, and documenting real-world implementation scenarios across ITCAM, OMEGAMON, TBSM and related tooling. Comfortable across AIX, Linux, Windows and z/OS, he pairs hands-on tuning and capacity planning with workshop-driven education for enterprise clients. His background as a systems programmer and consultant gives him deep mainframe, DB2 and WebSphere expertise that informs pragmatic, production-ready guidance. ITIL Service Manager certified, he translates complex operational requirements into repeatable processes and technical enablement assets. Based in Austin, he combines long-tenured IBM institutional knowledge with a practitioner’s knack for turning performance bottlenecks into measurable service improvements.
Contributions:20 commits, 14 PRs, 17 pushes in 20 days
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.