Budi Darmawan
Customer Success Manager at IBM
Austin, Texas, United States
Summary
👤
Senior🎓
Top SchoolBudi Darmawan is an experienced Customer Success Manager and Technical Enablement Specialist at IBM with over 30 years in systems and service management, specializing in application performance and business service management. He has led IBM Redbooks projects for Tivoli products, designing solutions, configuring systems, and documenting real-world implementation scenarios across ITCAM, OMEGAMON, TBSM and related tooling. Comfortable across AIX, Linux, Windows and z/OS, he pairs hands-on tuning and capacity planning with workshop-driven education for enterprise clients. His background as a systems programmer and consultant gives him deep mainframe, DB2 and WebSphere expertise that informs pragmatic, production-ready guidance. ITIL Service Manager certified, he translates complex operational requirements into repeatable processes and technical enablement assets. Based in Austin, he combines long-tenured IBM institutional knowledge with a practitioner’s knack for turning performance bottlenecks into measurable service improvements.
10 years of coding experience
4 years of employment as a software developer
3.9, 3.9 at Institut Teknologi BandungLoyola
English, Indonesian
Github Skills (43)
kubernetes10
argocd10
gitops10
infrastructure10
openshift10
k8s10
catalyst9
helmfile9
terraform8
ibm-cloud8
architecture7
infrastructure-management7
automation7
charts7
helm5
Programming languages (10)
Github contributions (5)
ibm-cloud-architecture/terraform-openshift4-aws
Oct 2019 - Jun 2021
OpenShift 4 installation automation asset
Contributions:3 releases, 27 commits, 31 PRs in 1 year 7 months
installationopenshiftinfrastructure-managementkubernetesasset
ibm-cloud-architecture/refarch-cloudnative-bluecompute-mobile
Oct 2016 - Nov 2016
Contributions:20 commits, 14 PRs, 17 pushes in 20 days
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