Summary
Byun Byun is a Customer Success and fintech specialist with eight years of cross-industry experience, currently serving as a VIP Consultant at Brex. They blend hands-on client support and escalation management with a background in sales, events, and marketing from roles at municipal and university organizations. Comfortable juggling high-touch enterprise relationships and operational details, Byun has progressed rapidly within Brex from Support Specialist to VIP Consultant in under a year. Based in Coquitlam, BC, they pair a BBA (Distinction) from BCIT with practical front-line experience supporting fintech customers. A curious generalist who “likes all languages,” Byun brings a broad learning mindset that helps translate technical product features into clear business value. Notably, their diverse background in events and sales gives them an uncommon edge in designing empathetic, outcome-focused customer journeys.
8 years of coding experience
Gleneagle Secondary School
British Columbia Institute of Technology (BCIT)
Marketing Management, Tourism, Marketing Management, Tourism at BCIT School of Business