Caden Williamson
IT Support Technician at Milwaukee Public Schools
Milwaukee, Wisconsin, United States
Summary
🤩
Rockstar🎓
Top SchoolCaden Williamson is an IT Support Technician in Milwaukee with two years of hands-on experience supporting K–12 environments and a track record of improving uptime and user proficiency. After completing Google's IT Support certificate in 2022, he moved from a contractor role at AE Business Solutions to an in-house position with Milwaukee Public Schools, where he resolves 95% of tickets within 48 hours and cut downtime through proactive maintenance. He holds additional certifications including Google's Cybersecurity Certificate and CDW Amplified IT Admin Levels 1 and 2, reflecting a focus on both endpoint reliability and security. Comfortable managing fleets of 300+ devices and training end users, Caden pairs practical troubleshooting with process improvements that measurably reduce support demand. An early-career IT pro, he’s known for efficient cross-site collaboration and a data-driven approach to lowering incident and project completion times.
2 years of coding experience
Wasilla High School
Github Skills (4)
open-source10
api-rest10
lists10
api10
Programming languages (1)
Github contributions (2)
PorkKnox/PorkKnox
Aug 2023 - Aug 2023
Contributions:2 pushes, 1 branch in 1 day
public-apis/public-apis
Mar 2024 - Mar 2024
A collective list of free APIs
Contributions:1 review in 1 day
apidatasetapislistspublic-apis
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