Caesar Romero
Senior Operations Associate
El Centro, California, United States
Summary
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Senior🎓
Top SchoolCaesar Romero is a Senior Operations Associate with nine years of experience optimizing customer-facing workflows and payments operations in fintech and financial services. Currently at Resolve, he specializes in scaling B2B payments and collections through cross-functional collaboration with engineering and product teams to build automation and tooling that reduce manual effort. He has a strong background in customer account management, dispute resolution, and compliance from roles in utilities and credit unions, where he also led and trained teams. Caesar combines a hands-on approach to process documentation and SOPs with experimentation in AI-assisted outreach to improve recovery efficiency. Based in El Centro, CA, he brings a community-minded leadership track record—having founded and run a nonprofit track club—illustrating his ability to coach, mentor, and drive measurable impact beyond the office. His work is grounded in a problem-solving mindset that finds clarity in complexity and delivers scalable operational improvements.
9 years of coding experience
Business Administration, Management and Operations, Business Administration, Management and Operations at Tabor CollegeGithub contributions (5)
heycaesarjim/WEBTEK_FINAL_PROJECT
Apr 2018 - May 2018
Contributions:4 PRs, 17 pushes, 3 branches in 16 days
rycdguzman/WBTK-MC
Feb 2018 - Apr 2018
Contributions:22 pushes in 1 month
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