Caio Lopes
Technical Support System III at T-Systems Brazil
São Paulo, Brazil
Summary
👤
Senior🎓
Top SchoolCaio Lopes is an experienced IT support specialist with 11 years in roles spanning Level 1–3 support and field services, currently working as Technical Support System III at T-Systems Brazil. He has deep practical expertise troubleshooting Windows environments (Server, AD, Windows 7/10, Exchange), VDI via VMware, and hands-on physical infrastructure work in banking environments. Comfortable with Linux distributions (SUSE, Debian) and familiar with SCCM, Office 365, BitLocker and common enterprise antivirus solutions, he also scripts automation to streamline recurring tasks. Caio pairs user and system administration skills with on-site hardware and cabling experience, making him effective across incident, change and infrastructure workstreams. Based in São Paulo, he is actively expanding cloud knowledge in AWS and Azure, bringing a pragmatic operator’s mindset to hybrid datacenter and cloud transitions.
11 years of coding experience
Superior, Redes de Computadores, Superior, Redes de Computadores at Uninove - Universidade Nove de Julho
English
Github Skills (11)
validating1
swift1
rails1
ios1
credit1
sliding1
luhn1
validation1
controller1
ruby1
credit-card1
Programming languages (1)
Github contributions (5)
mobile2you/m2ygem
Nov 2019 - Jan 2023
Contributions:101 commits, 7 PRs, 116 pushes in 3 years 2 months
mobile2you/m2y_becker
Oct 2021 - Sep 2023
Contributions:1 PR, 3 pushes, 1 branch in 1 year 11 months
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