Caitlin Schaefer is a pragmatic software engineer with 11 years of cross-disciplinary experience building reliable developer tooling and cloud infrastructure, most recently shaping deployment and Kubernetes reliability at ngrok and consulting as a subject-matter expert for Gruntwork’s Patcher. She blends rigorous engineering habits from Microsoft and Buildkite-based deployment work with a service-oriented mindset honed through years in hospitality and tasting rooms, making her equally comfortable debugging pipelines or guiding customers. Caitlin holds a BS in Electrical Engineering Informatics and an MLIS from the University of Washington, and she couples technical depth with strong developer-experience practice—user interviews, internal tooling telemetry, and documentation—to drive measurable improvements. Notably, she pairs an archivist’s attention to detail with a pencil aficionado’s precision, aiming to “do it right the first time” across both codebases and customer interactions.
10 years of coding experience
7 years of employment as a software developer
Master's degree Library Science, Master's degree Library Science at University of Washington
Green River College
University College of Dublin
High School STEM Education, High School STEM Education at Raisbeck Aviation High School
Contributions:2 PRs, 24 pushes, 1 branch in 22 days
programming-languageautomationpbdweb-automation
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